Month: September 2024

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Zoom and Mitel announce strategic partnership to deliver differentiated AI-first hybrid communications and collaboration solution for enterprises worldwide

Mitel selects Zoom to jointly develop an exclusive hybrid offering with bi-directional capabilities between Zoom Workplace and Mitel communications platforms; enables Mitel customers with a path to transition to Zoom UCaaS on their terms

SAN JOSE, Calif., Sept. 18, 2024 (GLOBE NEWSWIRE) — Today, Zoom Video Communications, Inc. (NASDAQ: ZM) and Mitel, a global leader in business communications, announced a strategic partnership designed to empower enterprises worldwide with a unique hybrid cloud solution that combines Zoom Workplace and Zoom AI Companion with Mitel’s flagship communications platform in a modern, deeply integrated communication experience. The partnership will address growing enterprise demand for hybrid unified communications (UC) deployments with a “best-of-both-worlds” solution that delivers security and control for mission-critical communications alongside exceptional collaboration to enhance business productivity. The partnership will introduce a Zoom-first experience within Mitel’s hybrid portfolio, including access to the full Zoom Workplace platform, which works seamlessly with existing Mitel investments.

Modern work continues to evolve, with 82% of leaders planning to make their working styles more flexible in the next two years.* As these changes and the desire to improve employee productivity and customer engagement accelerate, the demand for greater flexibility and modern collaboration solutions is increasing. Enterprises need AI-first solutions that will help drive their business forward, while also maintaining a level of control, regulatory compliance, and security for their mission-critical communications. This complex balance of control and flexibility is prompting 91% of enterprises to prioritize a hybrid approach for their business communications.**

Leveraging Mitel’s Common Communication Framework, the unique Zoom-Mitel offering will deliver a fully embedded, feature-rich experience without add-ons or plug-ins, including UC and mobile app integration, hardware device-level integration, and advanced business process capabilities like bi-directional presence, call-to-video escalation, and centralized user provisioning and administration. Additionally, users will gain access to Zoom Phone with embedded support for Mitel PBX platforms, whether deployed on-premises or in the cloud. It also creates a compelling opportunity for Mitel’s more than 70 million global end-users to elevate their collaboration experience by allowing them to seamlessly access Zoom AI Companion***, Meetings, Team Chat, and more while leveraging their existing Mitel investments.

Partnership highlights:

  • Establishes Zoom as Mitel’s exclusive UCaaS offering within its overall UC portfolio for customers of all sizes.
  • Enables Mitel’s sales teams and over 7,000 partners globally to cross-sell the Zoom-first experience as a core part of the unique hybrid solution or to help customers migrate to Zoom if UCaaS is their preferred deployment model.
  • Enables Zoom sales teams to sell Mitel’s award-winning devices for Mitel hybrid customers requiring physical endpoints.
  • Supports growing customer demand for hybrid capabilities that “just work” across on-premises and private and public cloud models, offering flexibility, security, and control within the enterprise.
  • Provides on-premises enterprise companies an opportunity to introduce industry-leading collaboration capabilities through a model and pace that suits their needs.

“As organizations continue to prioritize hybrid UC deployments, it is critical that users across the globe have access to AI-first, reliable, and seamless collaboration solutions. Together, Zoom and Mitel are now able to address the largest segment of today’s communications market, particularly in EMEA, strengthening growth potential and enabling more users worldwide to reimagine the ways in which they work,” said Eric S. Yuan, founder and CEO of Zoom. “Like Zoom, Mitel has a customer-first approach where providing a best-in-class, collaborative working environment is of the utmost importance. I look forward to watching this partnership progress and continuing to work closely with Mitel to meet the evolving needs of our users.”

“Effective communication and collaboration are the lifeblood of modern organizations, but they become transformative when tailored to meet each customer’s unique business objectives. Flexibility and choice are at the heart of every Mitel solution and partnering with Zoom strengthens our ability to deliver on that promise for customers around the world,” said Tarun Loomba, president and CEO of Mitel. “Zoom has a deep understanding of the enterprise market and the flexibility required to support the complex, nuanced needs of today’s distributed workforce. As hybrid communications emerge as the future of business, we see this partnership as a catalyst for driving innovation and growth, together with the Zoom team.”

The joint solution will be generally available for customers in the first half of 2025. Advanced capabilities are underway as part of the multi-phase partnership plan, and continued enhancements are being planned.

“This partnership recognizes the value of hybrid communications. The reality of modern business, today, is that requirements will change and get more complex,” said Dave Michels, founder and lead analyst, TalkingPointz. “Mitel offers powerful private cloud and single-tenant voice solutions, and Zoom has excellent enterprise video and team chat. Together, they create a seamless solution without putting an integration burden on the customer. This partnership brings the best of hybrid communication to market for those looking not to sacrifice flexibility, control, and resiliency, globally.”

* According to an August 2024 global survey conducted by Zoom and Reworked INSIGHTS titled, “Navigating the Future of Work: Global Perspectives on Hybrid Models and Technology.”
** According to a June 2024 global survey of 1,954 organizations conducted by Mitel and Techaisle.
***Included at no additional cost with the paid services assigned to Zoom accounts. Zoom AI Companion may not be available for all regions and industry verticals.

About Zoom
Zoom’s mission is to provide one platform that delivers limitless human connection. Reimagine teamwork with Zoom Workplace — Zoom’s open collaboration platform with AI Companion that empowers teams to be more productive. Together with Zoom Workplace, Zoom’s Business Services for sales, marketing, and customer care teams, including Zoom Contact Center, strengthen customer relationships throughout the customer lifecycle. Founded in 2011, Zoom is publicly traded (NASDAQ: ZM) and headquartered in San Jose, California. Get more information at zoom.com.

About Mitel
A global market leader in business communications powering more than two billion business connections, Mitel helps businesses and service providers connect, collaborate and provide innovative services to their customers. Our innovation and communications experts serve business users in more than 100 countries. For more information, go to www.mitel.com and follow us on LinkedIn and Twitter @Mitel.

Zoom Public Relations
Rachel Shatz
[email protected]

Mitel Public Relations
Trever Kerr, Americas
Sandrine Quinton, Europe and Asia
[email protected]

GlobeNewswire Distribution ID 9232560

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11x obtient un financement de série A de 24 millions de dollars dirigé par Benchmark pour créer l’avenir du travail numérique

SAN FRANCISCO, 17 sept. 2024 (GLOBE NEWSWIRE) — 11x, une startup pionnière en matière d’IA transformant la main-d’œuvre moderne au moyen de travailleurs numériques autonomes, a annoncé aujourd’hui la clôture d’un tour de financement de série A de 24 millions de dollars. Le tour de table a été dirigé par Benchmark, avec la participation de Quiet Capital, SV Angel, Abstract Ventures, Lux Capital, Operator Partners, Visionaries, Activant, HubSpot Ventures, Project A, 20VC, 20Growth, et 20Sales.

L’investissement permettra d’accélérer le développement des travailleurs numériques alimentés par l’IA et d’étendre l’empreinte mondiale

Fondée en 2022 par le PDG Hasan Sukkar, 11x simplifie les opérations Go-to-Market (GTM) grâce à des travailleurs numériques alimentés par l’IA, permettant ainsi aux équipes de se concentrer sur le travail stratégique.

« Nous ne ciblons pas les dépenses SaaS, nous ciblons les budgets d’embauche. Notre métier est de vendre du travail », a déclaré Guillaume Roux-Romestaing, Responsable des partenariats chez 11x.

Relever le défi du GTM

Ces deux dernières décennies, le paysage des outils GTM est devenu de plus en plus fragmenté. La prolifération de logiciels spécialisés, allant des CRM et des plateformes d’automatisation du marketing aux outils d’engagement des ventes en passant par les services d’enrichissement des données, a alourdi la tâche des équipes chargées des recettes.

« Depuis l’invention de Salesforce en 1999, l’accumulation de logiciels GTM spécialisés dans les équipes a conduit à des systèmes fragmentés et à des coûts opérationnels élevés. Chaque nouvel outil nécessite souvent ses propres intégrations, sa propre maintenance et sa propre formation, annulant ainsi les gains d’efficacité que ces outils étaient censés apporter », a indiqué Keith Fearon, Responsable de la croissance chez 11x.

La solution 11x

11x redéfinit la main-d’œuvre en développant des travailleurs numériques alimentés par l’IA qui exécutent de manière autonome les flux de travail dans les équipes chargées des recettes. En automatisant les rôles traditionnellement assumés par les employés, ces travailleurs numériques peuvent être « embauchés » pour traiter les tâches efficacement et à grande échelle.

« La clé est de dégrouper les tâches spécifiques traditionnellement effectuées par les employés et de les revendre », a expliqué Sarah Tavel, Commanditée chez Benchmark.

Au début de l’année, 11x a lancé « Alice », une représentante du développement des ventes alimentée par l’IA. Alice a connu un succès considérable en aidant les entreprises à se développer en pilote automatique grâce à l’automatisation de la prospection, de l’engagement multicanal et de la personnalisation à grande échelle. Le lancement récent de « Jordan », un téléconseiller assisté par l’IA qui se concentre sur la qualification des prospects entrants, a déjà suscité l’intérêt des entreprises qui souhaitent rationaliser leurs processus « speed to lead ».

Impact de l’investissement et plans de croissance

Le financement de la série A permettra à 11x d’accélérer le développement de ses produits, d’agrandir son équipe et de renforcer sa présence sur le marché mondial, en particulier sur le marché américain, où l’entreprise a récemment transféré son siège. L’équipe continue de se développer dans ce pays, attirant des personnes clés issues de grandes entreprises technologiques, comme le Directeur technique Prabhav Jain (ancien responsable de l’ingénierie des services financiers chez Brex).

« Dans deux ans, nous pensons que les travailleurs numériques feront partie intégrante du mode de fonctionnement des entreprises du monde entier », a affirmé Hasan Sukkar.

À propos de 11x

11x est une startup d’IA fondée en 2022 par Hasan Sukkar. La société est spécialisée dans le développement de travailleurs numériques autonomes chargés d’automatiser les flux de travail liés au Go-to-Market (GTM), permettant ainsi aux organisations d’accroître leur efficacité et de réduire leurs coûts. 11x se concentre sur l’automatisation des rôles dans les équipes GTM telles que les ventes, le marketing et les opérations relatives aux recettes.

Pour en savoir plus, consultez le site 11x.ai.

Contact :
Keith Fearon – Responsable de la croissance chez 11x
E-mail : [email protected]

Les photos jointes au présent communiqué sont disponibles aux adresses suivantes :

https://www.globenewswire.com/NewsRoom/AttachmentNg/611dfd4d-804c-49a2-83fe-94fbdcdbff65

https://www.globenewswire.com/NewsRoom/AttachmentNg/52cc596e-a9c8-4d71-b427-dbfa36170db5


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Avec le soutien de l’ONU, une lettre ouverte – dont les signataires incluent Gillian Anderson et Forest Whitaker – appelle les gouvernements à faire face à la crise alarmante des violences dont est victime un enfant sur deux dans le monde

LONDRES, 17 sept. 2024 (GLOBE NEWSWIRE) — Des survivants, des experts et des défenseurs du monde entier entreprennent une action mondiale pour lutter contre le phénomène révoltant des violences à l’encontre des enfants.

Ils ont publié aujourd’hui [17 septembre] une lettre ouverte exigeant une action urgente de la part des dirigeants mondiaux avant la toute première Conférence ministérielle mondiale sur l’élimination de la violence à l’égard des enfants, qui se tiendra en Colombie en novembre prochain.

Des personnalités telles que les acteurs, créateurs et auteurs Calle & Poché, Forest Whitaker, Gillian Anderson, Shudu Musida et Will Poulter ont ajouté leur nom à la lettre, qui a été coordonnée par Project Everyone et soutenue par l’Organisation mondiale de la Santé et l’UNICEF.

Selon les chiffres de l’Organisation mondiale de la Santé, un enfant sur deux dans le monde, soit plus d’un milliard, est victime de violences chaque année, qu’il s’agisse d’abus sexuels, de violences en bande, de mariages forcés ou encore de travail infantile.

Un certain nombre de survivants de violences subies pendant l’enfance ont rejoint les défenseurs les plus connus, aux côtés d’experts de premier plan tels que Bessel van der Kolk, spécialiste des traumatismes, Hina Jilani et la princesse Mabel van Oranje, militantes des droits de l’enfant, et le Dr Denis Mukwege, lauréat du prix Nobel de la paix.

En sensibilisant l’opinion publique, la lettre cherche à inspirer des actions urgentes et à susciter des changements aux niveaux local et mondial. Le groupe appelle les dirigeants mondiaux à profiter de la prochaine conférence ministérielle pour se concentrer sur des stratégies essentielles et pour veiller à ce que les services d’intervention et de soutien soient universellement accessibles à tous les enfants dans le besoin.

La lettre ouverte appelle les dirigeants mondiaux à participer à la conférence qui se tiendra en Colombie et à prendre des engagements concrets et novateurs à la hauteur de l’ampleur et de la gravité de la crise.

Les faits montrent qu’en adoptant les bonnes approches, il est possible de réduire considérablement les violences à l’encontre des enfants. Les pays appliquant des stratégies fondées sur des données probantes obtiennent un recul pouvant aller jusqu’à 50 %.

Le Dr Etienne Krug, directeur du département des déterminants sociaux de la santé à l’Organisation mondiale de la Santé, a déclaré :

« La moitié des enfants sont victimes d’actes de violence cruels chaque année, mais ce problème ne reçoit pas l’attention, le financement ou la priorité politique nécessaires. Il est prouvé que les violences à l’encontre des enfants peuvent être évitées. Les gouvernements du monde entier doivent maintenant saisir cette opportunité cruciale pour faire de ce changement une réalité en faveur du milliard d’enfants qui subissent des violences chaque année dans le monde ».

La lettre intégrale peut être consultée ICI.

Une photo accompagnant ce communiqué est disponible à l’adresse suivante : https://www.globenewswire.com/NewsRoom/AttachmentNg/d27bb52e-4d96-4ac7-a7c8-47c20b28ac2c

Renseignements : Chris Bull (Goodness PR) [email protected] / +44 7760 273 160

GlobeNewswire Distribution ID 9231780

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UN-backed open letter – including signatories Gillian Anderson and Forest Whitaker – calls on governments to confront the alarming crisis of violence impacting 1 in 2 children worldwide

                                                                                In Our Hands

An extract from the open letter, released today

LONDON, Sept. 17, 2024 (GLOBE NEWSWIRE) — Survivors, experts and advocates from around the world are launching a global effort to tackle the shocking issue of violence against children.

They have today [17 September] released an open letter demanding urgent action from world leaders ahead of the first-ever Global Ministerial Conference on Ending Violence Against Children, taking place in Colombia this November.

Public figures including actors, creators and authors Calle & Poché, Forest Whitaker, Gillian Anderson, Shudu Musida and Will Poulter have added their names to the letter, which has been coordinated by Project Everyone and is backed by the World Health Organisation and UNICEF.

According to World Health Organization figures, one in two of all children globally – over 1 billion – experience violence each year, from sexual abuse and gang violence to child marriage and child labour.

A number of survivors of childhood violence have joined the high-profile advocates, alongside leading experts like trauma specialist Bessel van der Kolk, child rights activists Hina Jilani and Princess Mabel van Oranje, and Nobel Peace Prize winner Dr Denis Mukwege.

By raising awareness, the letter seeks to inspire urgent action and drive change at both local and global levels. The group is calling on world leaders to use the upcoming Ministerial Conference to focus on critical strategies and to ensure response and support services are universally accessible to every child in need.

The powerful open letter calls on world leaders to attend the Colombia conference and commit concrete, innovative pledges that match the scale and severity of the crisis.

Evidence shows that with the right approaches, violence against children can be significantly reduced. Countries implementing evidence-based strategies can see reductions by up to 50%.

Dr. Etienne Krug, Director of the Department of Social Determinants of Health at the World Health Organization, said:

“Half of all children are subject to cruel acts of violence every year, yet the issue does not receive the attention, funding, or political prioritisation it deserves. Evidence Demonstrates that violence against children can be prevented. Governments worldwide must now seize this crucial opportunity to make that change a reality for the 1 billion children on this planet who experience harm every year.”

View the full letter HERE.

A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/d27bb52e-4d96-4ac7-a7c8-47c20b28ac2c

Enquiries: Chris Bull (Goodness PR) [email protected] / +44 7760 273 160

GlobeNewswire Distribution ID 9231334

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FG will support Maiduguri flood victims – Tinubu


President Bola Tinubu says the Federal Government will support the government and people of Borno following the floods that have ravaged parts of the state.

The President, who was received in Maiduguri on Monday by Gov. Babagana Zulum, expressed sadness over the massive losses caused by the flooding.

The News Agency of Nigeria (NAN) reports that the floods have so far claimed about 37 lives, displaced about a million people and destroyed property worth millions of naira.

‘I am here to sympathise with you. I heard the report, my Vice President gave details to me personally. I was going directly to America but I had to call off the trip to be with you.

‘I thank you very much for your leadership and your various prayers. This is one disaster that we must pay attention to, we will help Borno State,’ Tinubu told the Shehu of Borno, Alhaji Abubakar Ibn El-Kanemi, when he visited his palace.

He also acknowledged the commitment of Gov. Zulum in tackling the challenges brought by the flood.

‘We as a government
pledge that we will help you with the rehabilitation of the affected areas and rescue the victims.

‘It is our problem not just your problem, we must share in each other’s pains.

‘May Allah help us stop the tragedy; the situation that we find ourselves in, the environmental problem and climate change,’ the President said.

The Shehu of Borno thanked the President for visiting the state to sympathise with the people over the unfortunate incident.

See also NAN, PRNigeria to collaborate on fact-checking for credible reportage

‘We are grateful for your concern and may Almighty Allah reward you. We are grateful to the VP Kashim Shettima, as well as our governor Prof. Umara Zulum.

‘My request to you is to find the root cause of this flooding to address it appropriately so as to avoid future occurrence as 80 per cent of the city have been affected by this disaster,’ El-Kanemi said.

He said since Maiduguri was established sometime in 1907, it had never witnessed a disaster of such magnitude, even though there wa
s a similar incident in 1994.

Governor Zulum also thanked Tinubu for visiting the state purposely to express his sympathy over the flood disaster that completely disrupted socio-economic activities in the state.

‘It has gone beyond the disruption of socio-economic activities, but has claimed the lives of 37 people, with 1 million displaced in Maiduguri.

‘I was told you came this morning and you decided to proceed straight to Maiduguri to commiserate with the people of Maiduguri.

‘Your Excellency this shows your sense of humanity and the degree of fraternity you have with the people of Nigeria. We remain eternally grateful to you,’ Zulum said.

Source: News Agency of Nigeria

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Akwa Ibom maiden media summit holds on Friday


Journalists in Akwa Ibom are set to hold a maiden media stakeholders summit in the state on Sept. 20.

Entitled ‘The State of the Media in Akwa Ibom: The Way Forward,’ the one day summit would hold at the Nigeria Union of Journalists (NUJ) Press Centre, Uyo, beginning from 10 a.m.

The Secretary of the Summit, Mr Kufre Etuk, announced this on Tuesday in Abuja.

Etuk, who is also the Editor, The Crest Newspaper, said that the summit would bring together reporters, editors, and publishers in the state for a stocktaking.

He said that the event would be co-chaired by a former Chairman of the NUJ and Publisher of Straightnews Newspaper, Israel Umoh, and the Regional Editor of South-South/South-East Premium Times, Mr Cletus Ukpong.

Etuk said that goodwill messages would be delivered at the summit by the Chairman of NUJ, Akwa Ibom State Council, Mr Amos Etuk, and the Chancellor of Conference of Online Publishers, Akwa Ibom (COOPA), Mr Utitofon Ukpong.

He added that a former Chairman of the Correspondents’ Chapel
of the NUJ, Akwa Ibom, Dr Idongesit Ashameri, would speak on ‘Media Practice in Akwa Ibom: Yesterday, Today and Tomorrow’.

He also said that the Publisher of MediaPost International, Mr Idorenyin Aquaisua, would speak on ‘The Challenges of Media Industry in Akwa Ibom,’ .

‘An award-winning journalist, Mr Ekemini Simon, of the Mail Newspaper, would speak on ‘Opportunities for Media Sustainability in Akwa Ibom.

‘Otuekong Isong, Director of the Centre for Human Rights and Accountability Network (CHRAN), an internationally recognised human rights and pro-democracy organisation, will examine press freedom in Akwa Ibom.

See also We’ll continue to work with our neighbours for regional peace – Buhari

‘Also Mr Ukpong, the Regional Editor of Premium Times, will speak on Ethical and Responsible Journalism in the state,’ he said.

Etuk, however, said that the summit, which would have two sessions: ‘a pre-summit session with media relations managers and a stakeholders’ business session’, is strictly by invitation.

S
ource: News Agency of Nigeria