Soweto: A state-of-the-art licensing centre has been opened at the Protea Glen Mall in Soweto, as part of the Gauteng Provincial Government's commitment to bringing convenience and efficient services closer to the people. The modernised centre signifies substantial progress towards a more efficient and streamlined licensing process, while prioritising service delivery initiatives in or near areas identified as townships, informal settlements, and hostels (TISH).
According to South African Government News Agency, the centre boasts cutting-edge innovation with an emphasis on professionalism and community engagement. The centre aims to enhance the quality of licensing services offered in the area. MEC for Roads and Transport Kedibone Diale-Tlabela, who officially opened the centre on Tuesday, said the department was actively seeking to meet the needs of underserved TISH communities.
'The establishment of smart Driving Licence Testing Centres (DLTCs) in these regions represents a laudable initiative in enhancing government services and expansion of regulatory frontline services in the townships, informal settlements, and hostels,' the MEC said. Diale-Tlabela added that by prioritising accessibility, efficiency, and customer satisfaction, this initiative aims to significantly improve service delivery and alleviate congestion frequently found at conventional licensing offices.
'Through meticulous planning, the integration of technology, and active community engagement, the Smart Licensing Service Centre is poised to become a significant addition to the existing infrastructure,' the MEC added. In terms of the National Road Traffic Act (93 of 1996), the MEC for Roads and Transport is responsible for the registration, testing, and licensing of motor vehicles and drivers in Gauteng. The legislative function of licensing of learner drivers, qualified drivers, vehicles, driving schools, instructors, number plate embossers, number plate manufacturers, and many others is one of the largest portfolios in Gauteng.