Mpumalanga: Mpumalanga MEC for Economic Development and Tourism, Makhosazane Masilela, has made a compelling call for businesses to demonstrate ethical practices beyond the legal requirements. Speaking at the World Consumer Rights Day commemoration at the University of Mpumalanga, Masilela highlighted the significance of consumer rights and the essential role businesses play in upholding these rights.
According to South African Government News Agency, Masilela emphasized the importance of protecting consumer rights and encouraged businesses to foster a culture of fairness and responsibility. World Consumer Rights Day, observed annually on March 15, serves as a platform to raise awareness about consumer rights and address market abuses that undermine these rights.
The National Consumer Commission, in collaboration with the Competition Commission of South Africa, the Mpumalanga Department of Economic Development and Tourism, and various regulatory bodies under the Consumer Protection Forum, organized the event. This year’s theme was ‘Empowering Consumers-Balancing Rights with Ethical Business Practices.’
Acting Commissioner of the NCC, Hardin Ratshisusu, highlighted the need to address the issue of expired food items in local spaza shops, which has been a concern following recent inspections. The removal and destruction of such items are crucial, especially in light of foodborne illnesses affecting vulnerable consumers, particularly children.
Andile Gwabeni, Acting Head of Advocacy for the Competition Commission, stressed the importance of the Competition Act in maintaining a fair market that inherently safeguards consumer welfare. The commission views consumer welfare as a direct outcome of their efforts to ensure market competitiveness.