Pretoria: Postbank has announced that its Master Services Agreement (MSA) with the South African Social Security Agency (SASSA) remains firmly in place. This agreement will continue unchanged until an Inter-Ministerial Committee (IMC) has been constituted and has deliberated on the matter.
According to South African Government News Agency, this brings certainty and reassurance to millions of social grant beneficiaries, who will continue to use their Postbank Black Cards and SASSA Gold Cards with confidence, enjoying uninterrupted access to their grants and associated banking benefits. Postbank has reaffirmed its unwavering commitment to protecting the interests of beneficiaries by ensuring their continued access to social grants. This is considered an essential part of South Africa’s Constitutional promise of social protection for all its citizens.
The bank emphasized its commitment to standing firmly with beneficiaries, safeguarding their welfare and access to dignified, safe, and reliable banking services. Beneficiaries seeking more information can contact Postbank’s Customer Contact Center at 0800 53 54 55.